Room1.09Floor 1 Help desk and devices
IT procurement for business: laptops, licences and network equipment
We buy the right business-grade hardware and software for you, quote it in writing, set it up before it reaches your office and keep track of every warranty and renewal afterwards.
- Authorized Lenovo reseller
- Business-grade, quoted in writing
- Set up before delivery
- Warranties and renewals tracked
Why buying IT through your IT provider makes sense
Anyone can order a laptop online. The trouble starts afterwards. A retail laptop arrives with consumer Windows, trial software and a one-year carry-in warranty. Somebody spends half a day setting it up. A year later the battery fails and nobody can find the receipt. Three years on, the office has eleven different models, each needing its own drivers and its own spare charger.
We buy for you the way a large company’s IT department buys: a short list of business-grade models, quoted in writing, set up before delivery and tracked for the rest of their life. You approve every quote, and you own everything outright.
| Typical retail laptop | Business laptop through us | |
|---|---|---|
| Windows edition | Windows 11 Home, which cannot join Microsoft Entra ID properly or use BitLocker management | Windows 11 Pro, ready for Intune and BitLocker |
| Warranty | One year, carry-in to a depot | Three years, with onsite cover available |
| Model lifespan | Changes every few months, so parts and docks vary | Stable business ranges with parts available for years |
| Arrives with | Trial antivirus and preinstalled extras | A clean build, enrolled in your device management |
| Durability | Built to a price | Tested for drops, spills and hinge cycles |
| Record keeping | A receipt in someone’s inbox | Serial, warranty and owner recorded in your asset register |
A short list of standard models
The biggest saving in IT purchasing does not come from discounts. It comes from standardizing. Two or three laptop models, one dock and one monitor mean every charger fits every desk, every spare works for anyone, and every problem is one we have seen before.
These are the specifications we use as a baseline in 2026, adjusted to each client’s work.
The everyday laptop
A current business processor, 16 GB of memory as the absolute minimum and 32 GB for anyone who lives in Excel, Teams and a browser all day. A 512 GB SSD, Windows 11 Pro, a TPM 2.0 security chip, a 1080p webcam with a privacy shutter, and a three-year warranty.
The power user
For finance, design, CAD and data work: 32 to 64 GB of memory, a larger SSD, a better screen and, where the software uses it, a dedicated graphics card. These are bought to the application vendor’s requirements, not to a guess.
Desktops
Small form factor business desktops for reception, warehouse and shared stations. They last five years or more and cost less to repair than laptops.
Docks and monitors
One dock model across the office, chosen to match the laptops, and monitors with a USB-C connection where possible so a single cable charges the laptop and drives the screen.
Do you need a Copilot+ PC?
Many laptops are now sold as AI PCs or Copilot+ PCs, meaning they include a neural processing unit capable of 40 trillion operations a second or more. That chip powers some Windows features that run on the laptop itself, such as live caption translation and camera effects.
It has nothing to do with Microsoft 365 Copilot. Copilot in Word, Excel, Outlook and Teams runs in Microsoft’s cloud and works on any supported Windows laptop. A business that buys Copilot+ PCs expecting them to unlock Microsoft 365 Copilot has spent money on the wrong thing.
Many current business laptops include the chip anyway, and some of them have excellent battery life as a result, which is a perfectly good reason to choose one. But it should be the battery life, not the label, that decides. If AI in your office is on your mind, our Microsoft 365 Copilot page explains what actually needs to be in place.
What we supply
We supply the products we support, from manufacturers whose business programs we belong to or whose equipment we install every week.
| Category | What we supply | More detail |
|---|---|---|
| Laptops, desktops and docks | Lenovo ThinkPad and ThinkCentre, as an authorized Lenovo reseller | Lenovo business laptops |
| Microsoft licences | Microsoft 365, Azure, Windows Server and add-ons through the Cloud Solution Provider program | Cloud subscriptions |
| Firewalls | FortiGate firewalls and FortiGuard subscriptions, as a Fortinet reseller | Fortinet reseller |
| Switches and cloud-managed networks | Cisco and Cisco Meraki, as a registered Cisco partner | Meraki support |
| Storage and backup | Synology NAS units and drives, Acronis backup | Synology NAS |
| Meeting rooms and calling | Teams-certified video bars, room systems, headsets and desk phones | Meeting rooms |
Delivered ready to work
A new laptop should not need an afternoon of setup. Ours do not, because the setup happens before anyone opens the box.
- Registered for Autopilot at purchase. Each laptop’s hardware identity is registered to your Microsoft 365 tenant when it is ordered, so the first time it connects to the internet it recognizes your company and installs your apps and settings on its own.
- Delivered to the person. A laptop for a remote employee can ship straight to their home. They sign in with their work account and it builds itself while they get a coffee.
- Tagged and recorded. Every device gets an asset tag and an entry in your register: serial number, model, purchase date, warranty end and who has it.
- Old device handled in the same visit. Data checked, files confirmed in OneDrive, and the old machine reset for reuse or retired.
The device side of this is explained on our Microsoft Intune page, and the people side on our employee onboarding page.
Warranties, renewals and the end of a device’s life
Buying is the easy part. Most of the money in IT is lost later, through warranties that lapse unnoticed, subscriptions renewed for equipment nobody uses, and licences that expire on a Friday afternoon and take the firewall down with them.
We track every warranty end date, every firewall and network subscription, every domain name and every security certificate, and raise renewals well before they are due, with a recommendation on whether to renew, change or let it go.
When a device reaches the end of its working life, usually four years for a laptop and five or more for a desktop, we wipe its storage to the NIST 800-88 standard, keep a record for your files, and send it to a certified electronics recycler, or arrange resale where the value justifies it.
Procurement work we quote
Every purchase starts with a written quote showing the model, the warranty and the setup work as separate lines.
- Laptop and desktop standard for your officeFixed quote
- New laptops supplied, enrolled and deliveredFixed quote
- Firewall, switch and network equipment supplyFixed quote
- Microsoft licence review and consolidationFixed quote
- Asset register built from what you own todayFixed quote
- Device retirement with data wiping and recyclingFixed quote
Questions people ask
Are your prices competitive with buying online?
For business-grade equipment, generally yes. As an authorized reseller we buy through business channels, and the models we quote are business ranges that are often not sold in retail stores at all. Where a retail deal is genuinely cheaper for the same machine and warranty, we will tell you. The bigger saving comes from setup time avoided and standard models that last.
Do you only sell Lenovo?
For laptops and desktops, Lenovo is our standard because we are an authorized Lenovo reseller and we know the ThinkPad and ThinkCentre ranges well. We support Dell and HP machines you already own. For networking, firewalls, storage and licences we supply Fortinet, Cisco and Meraki, Synology, Acronis and Microsoft.
How long does it take to get a laptop?
Standard business models in stock usually arrive within a week or so, and setup adds little time because it happens automatically when the laptop first connects. Custom configurations and large orders can take several weeks. For new starters, we suggest ordering as soon as the offer is signed.
What specs should an office laptop have in 2026?
At least 16 GB of memory, and 32 GB for heavy multitaskers, a 512 GB SSD, a current business processor, Windows 11 Pro, a TPM 2.0 chip and a three-year warranty. Teams, browsers and Microsoft 365 apps use far more memory than they did a few years ago, and 8 GB laptops now struggle.
Do we need Copilot+ PCs for Microsoft 365 Copilot?
No. Microsoft 365 Copilot runs in Microsoft's cloud and works on any supported Windows laptop. Copilot+ PCs have a chip for AI features that run on the device itself. Some of these laptops have excellent battery life, which can justify them, but they are not needed for Copilot in Microsoft 365.
Can you ship laptops directly to remote employees?
Yes. Laptops are registered to your company before they ship, so a remote employee can open the box at home, connect to the internet and sign in with their work account. Their apps, settings and files install automatically.
What warranty should we buy?
Three years as a minimum for laptops, matching their working life, with onsite cover for anyone whose downtime is expensive. Accidental damage protection is worth it for staff who travel or work on job sites. Where you hold sensitive data, add the option to keep a failed drive rather than returning it.
What happens to our old computers?
Old devices are wiped to the NIST 800-88 standard, with a record kept for your files, then either reused, resold where they still have value, or sent to a certified electronics recycler. Nothing leaves with readable data on it.
Tell us what’s going on
Pick how urgent it is and leave a way to reach you. The help desk replies by phone or email. If work has stopped, call 647-812-3775 instead.
Something broken, or something to plan?
For anything urgent, call. A technician answers the emergency line 24/7. For everything else, open a ticket and tell us what is going on.