For GTA offices of 5 to 250 people: network, servers, Microsoft 365, security, backup and phones, all looked after by the same technicians. Our technicians come on-site across the GTA, and a technician answers the 24/7 line. There is no long lock-in: your Microsoft 365 tenant, admin access and documentation stay yours.
Registered Cisco partner. Authorized Lenovo reseller. 30+ years of combined experience on the team.
When staff say the internet is down, the cause could be the firewall, the provider's line, a switch, the Wi-Fi or a Microsoft 365 outage. The same technicians look after all of it, so nobody has to work out which vendor to call first.
Office directory
Five floors. One tenant on every one of them.
Email, Teams, SharePoint and the licences behind them
Endpoint protection, email filtering, MFA and copies of your data
The internet line, switches, Wi-Fi, firewalls and remote access
Windows Server, Exchange, virtual machines and Azure
Staff questions, laptops, printers, new hires and desk phones
Managed plan: every floorUnlimited remote help desk, on-site visits across the GTA, security tools and Microsoft 365 backup, for one monthly price.
How managed IT worksIT consulting and vCIO for budgets and what to replace next. Custom software development for Canadian businesses.
A 12-person office with no IT person needs someone to own the whole job. A 150-person firm with two IT staff needs cover for the nights, weekends and projects its own people cannot reach. We run the two paths differently.
No IT person on staff
The owner or office manager ends up resetting passwords and chasing the internet provider. On the monthly plan we act as your IT department. Staff call us or open a ticket, on-site visits across the GTA are included, and endpoint protection, email filtering, MFA setup and Microsoft 365 backup come with the plan. Need help only a few times a year? Pay-as-you-go hourly support works too.
IT support for small officesYour own IT team, stretched
Co-managed support gives your IT people senior technicians to lean on: emergency cover after hours through our 24/7 line, extra hands for migrations and refreshes, and a second opinion before a big change. Your staff keep whatever work they want to keep. Co-managed support is quoted after a call.
Co-managed IT for mid-size teamsWe move offices onto Microsoft 365, sort out licences, set up SharePoint so people can find their files, and look after Teams and Exchange. When the old phone system goes, Teams Phone runs in the same tenant. On the managed plan your company keeps its tenant and admin access, and if you ever leave, your documentation goes with you.
On every managed Microsoft 365 tenant
The managed plan is $125 to $175 CAD per user per month. The price is posted, not hidden behind a sales call. Co-managed support is quoted after a call, hourly help has a rate on request, and projects get a fixed quote.
Posted rates
All prices in Canadian dollars
| Monthly managed plan | Pay as you go | Fixed project quote | |
|---|---|---|---|
| Best for | Offices that want one team to own their IT | Occasional fixes, no plan needed | Migrations, network refreshes, server installs |
| You pay | $125 to $175 per user / month | Hourly, rate on request | One price agreed before work starts |
| Included | Unlimited remote help desk, on-site visits, security tools, Microsoft 365 backup | The time you use | The project as scoped |
| Leaving | No long lock-in. You keep your Microsoft 365 tenant and admin access, and we hand over your documentation if you leave. | Nothing to cancel | Ends when the work is signed off |
The pricing page works through a 10-person office and lists what is billed on top of the plan.
Call at any hour and a technician from our team answers. Use the line when work has stopped or data is at risk.
647-812-3775Before you dial, note what has stopped, how many people it affects and what changed just before. Not a client yet? Call anyway, and the technician will tell you on that call whether we can take it on.
One looks after IT for a logistics company in Mississauga, where we worked on SharePoint and day-to-day support. The other looks after IT for a pharmaceutical company in Etobicoke, where our team provided Office 365 support. We publish each person's role, industry and city only.
Their tailored SharePoint solutions and outstanding customer support have enabled us to streamline our operations, enhance collaboration, and ultimately drive business growth.
I can attest to the excellent Office 365 support provided to us. Their prompt response, in-depth expertise, and dedication to resolving our issues have made a significant difference in our daily operations. IT Support Hub has proven to be an invaluable partner, ensuring that our team remains productive and connected at all times.
A clinic, a law firm and a plant floor each break in their own way. Each page covers what we look after there.
When a server, a firewall or a new hire's desk needs hands in the room, a technician from our team drives to your office. Remote help covers the rest.
Elsewhere in the GTA? Tell us where your office is when you call or open a ticket.
Yes. Our own technicians work across the Greater Toronto Area and come to client offices on-site, including in Toronto, Mississauga and Vaughan. The phone number on this site, 647-812-3775, reaches our team, and the two IT managers quoted on this page work for companies in Mississauga and Etobicoke.
It depends on how bad it is. If work has stopped, call 647-812-3775 and a technician answers, day or night. For anything that has not stopped work, open a ticket with the form on this page and pick the urgency that matches, or email info@itsupporthub.ca. Both reach the same team of technicians.
A rough staff count, how many computers and sites you have, whether you run a server, and what is going wrong today. With that, we can tell you where your office sits in the $125 to $175 per-user range, or whether hourly help or co-managed support fits better. Call 647-812-3775 or use the form on this page.
Offices of 5 to 250 people across the GTA. Smaller offices with no IT person usually choose between the managed plan and pay-as-you-go hourly support. Organizations of 50 to 250 with their own IT staff can work with us on co-managed terms, where our technicians work alongside their team.
For anything urgent, call. A technician answers the emergency line 24/7. For everything else, open a ticket and tell us what is going on.
